Answers for Elders

Ollie Minogue, Resident Liaison at Chateau Valley Center, joins Suzanne Newman on the Answers for Elders podcast to talk about helping residents in senior living. Ollie says, "My main job is really being a resident’s best friend when they move in. They come in, and a lot of residents feel kind of isolated when they first arrive. So I think my biggest part is getting them acclimated, making sure they're comfortable. And that involves a lot of steps along the way...

Cindy Serrano, Director of Community Relations at Chateau Valley Center, joins Suzanne Newman on the Answers for Elders podcast to talk about community in senior living and being the ambassador for the center when people tour the community. This week's show was recorded at Chateau Valley Center in Renton, Washington.

Marketing Manager Kenji Hobbs joins Suzanne Newman on the Answers for Elders podcast to talk about how Chateau Retirement advertises itself to new customers. This week's show was recorded at Chateau Valley Center in Renton, Washington.

This Pride Month, we celebrate the vibrant diversity of the senior community — including the many LGBTQ+ elders whose courage helped pave the way for greater equality today, and their families who are co-navigating the journey. We proudly embrace a culture and content with the intent of inclusion where everyone feels safe, valued, and welcomed as their authentic selves.

This segment focuses on the process of integrating a senior loved one into a senior living community once they've moved in. Daphne Davis from Pinnacle Senior Placements joins Suzanne Newman on the Answers for Elders Radio Show, explaining that integration needs to come from the community, not the family.

What are the most important things a senior loved one wants when they need a change in housing or an augmentation of care? The things they want most, their highest values, are critical to find for them. Often they aren't the things we expect that they are. Being a good listener is key during this process. You need to become an advocate for their values rather than your own. You have to hear what's not being said.

Daphne Davis from Pinnacle Senior Placements joins Suzanne Newman on the Answers for Elders Radio Show to provide us with a checklist to use while touring senior living communities, part of the process of helping a senior loved one downsize to a new home during a life change. Daphne points out the advantages of having a placement advisor to help have a successful transition. She highly recommends selecting a placement advisor or referral agent – they don't cost you anything and provide a wealth of information during this process.

How do you as a family help your senior loved on through the process of downsizing to a new home for a life change? Whether it be to independent living for active seniors, or maybe they're transitioning to an adult family home, or go into a senior community, maybe memory care or dementia care, there are a lot of options out there. Daphne Davis from Pinnacle Senior Placements joins Suzanne Newman on the Answers for Elders Radio Show to provide us with a checklist for helping our loved ones through this challenge. She talks from the perspective of a family not having a placement advisor to walk alongside them and giving them all the little details of how to how a successful transition. She highly recommends selecting a placement advisor or referral agent – they don't cost you anything and provide a wealth of information during this process.

Amanda Krueger joins Suzanne Newman on the Answers for Elders podcast to talk about how IT is used to prevent falls at Chateau Retirement. The interview was recorded on site at Chateau Pacific in Lynnwood, Washington. Amanda is Vice President of Health Services, and oversees the health and care provided at Chateau Retirement Communities.

Sean Godfrey, vice president of technology for Chateau Retirement, joins Suzanne Newman on the Answers for Elders podcast to continue their conversation about how technology can improve the lives of senior living residents. The interview was recorded on site at Chateau Pacific in Lynnwood, Washington.