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Cindy Serrano, Director of Community Relations at Chateau Valley Center

Connecting on a Personal Level at Senior Living

Cindy Serrano, Director of Community Relations at Chateau Valley Center, joins Suzanne Newman on the Answers for Elders podcast to talk about community in senior living and being the ambassador for the center when people tour the community. This week's show was recorded at Chateau Valley Center in Renton, Washington.
Kenji Hobbs, Marketing Manager, Chateau Retirement

Authenticity, Culture, Stewardship at Senior Living

Marketing Manager Kenji Hobbs joins Suzanne Newman on the Answers for Elders podcast to talk about how Chateau Retirement advertises itself to new customers. This week's show was recorded at Chateau Valley Center in Renton, Washington.
Daphne Davis

Setting Up Parents for Success at Senior Living

This segment focuses on the process of integrating a senior loved one into a senior living community once they've moved in. Daphne Davis from Pinnacle Senior Placements joins Suzanne Newman on the Answers for Elders Radio Show, explaining that integration needs to come from the community, not the family.
Daphne Davis

Checklist: Mom’s Top Needs at Senior Living

What are the most important things a senior loved one wants when they need a change in housing or an augmentation of care? The things they want most, their highest values, are critical to find for them. Often they aren't the things we expect that they are. Being a good listener is key during this process. You need to become an advocate for their values rather than your own. You have to hear what's not being said.
Daphne Davis

Checklist: Touring Senior Living Communities

Daphne Davis from Pinnacle Senior Placements joins Suzanne Newman on the Answers for Elders Radio Show to provide us with a checklist to use while touring senior living communities, part of the process of helping a senior loved one downsize to a new home during a life change. Daphne points out the advantages of having a placement advisor to help have a successful transition. She highly recommends selecting a placement advisor or referral agent – they don't cost you anything and provide a wealth of information during this process.
Amanda Krueger, Vice President of Health Services at Chateau Retirement Communities

Using AI and AUGi to Prevent Senior Falls

Amanda Krueger joins Suzanne Newman on the Answers for Elders podcast to talk about how IT is used to prevent falls at Chateau Retirement. The interview was recorded on site at Chateau Pacific in Lynnwood, Washington. Amanda is Vice President of Health Services, and oversees the health and care provided at Chateau Retirement Communities.
Sean Godfrey, vice president of technology for Chateau Retirement

IT Benefits Senior Living, Part 2

Sean Godfrey, vice president of technology for Chateau Retirement, joins Suzanne Newman on the Answers for Elders podcast to continue their conversation about how technology can improve the lives of senior living residents. The interview was recorded on site at Chateau Pacific in Lynnwood, Washington.
Sean Godfrey, vice president of technology for Chateau Retirement

IT Benefits Senior Living, Part 1

The world is evolving, and technology is impacting senior living communities for the better. Sean Godfrey, vice president of technology for Chateau Retirement, joins Suzanne Newman on the Answers for Elders podcast to talk about how they use technology to improve the lives of residents. The interview was recorded on site at Chateau Pacific in Lynnwood, Washington.
Daphne Davis

Ready or in Denial, Part 3: Referral Agents and Tours

Learn what you need to know about how the best referral agents help focus senior living choices. Are you in denial over the next chapter of caring for someone you love? Or are you ready? Daphne Davis from Pinnacle Senior Placements joins Suzanne on the Answers for Elders Podcast for part 3 of their six-part series being prepared for difficult conversations and what comes after.
Angel Averman, the Chief Financial Officer of Chateau Retirement

Senior Living Behind the Curtain, Part 2

At Answers for Elders this week, we continue our conversations to open up the hood, peel back the curtain, and talk about what goes on behind the scenes at senior living communities. And we're honored to have conversations today with two incredible C-level executives here at Chateau Retirement. Angel Audino Averman, the Chief Financial Officer of Chateau Retirement, joins Suzanne Newman on the Answers for Elders Radio Show from Chateau Pacific in Lynnwood.