This segment delves into the day in the life of a senior living resident, having a sense of purpose every day so they can feel like they’re a vibrant member of a community that is supporting them. It looks at how Chateau Retirement Communities integrates and sustains care to make sure that residents’ quality of life is as great as possible. Nicole Bosancu and Amanda Krueger join Suzanne Newman on the Answers for Elders podcast, recorded onsite at Chateau Pacific in Lynnwood, Washington. Nicole is Heath Services Director at the Chateau at Valley Center community in Renton, Washington. Amanda is Vice President of Health Services.
Nicole explains, “We really rely on our housekeeping and culinary staff, because it really takes a team. We might have a resident who’s a little more independent, so housekeeping will come and say, ‘Hey, Nicole, this person didn’t come down, we haven’t seen them in a couple of days either in the dining room, or I went in their apartment and it seems like they need a little bit more help.’ So that we can go in and then either have a care conference or talk with them and [ask] what do you need from us to make sure you’re taking care of.”
Nicole says, “If they fall, they can push their call button and the staff can come. But we also have a new AUGi system that is like a motion detector. So somebody falls, it sends us an alert that we can go in and right away.
Amanda adds, “One of our mottos is happier, healthier, longer. And so with this new AUGi technology, it’s very proactive and that it can hopefully give motion alerts to the team before that resident even has a fall. So that way we’re hoping to prevent a fall that could potentially be detrimental if it turns into an injury fall. So it’s an amazing technology and we’re excited to have it in our communities.”
Chateau Retirement provides independent living, assisted living, and memory care services. They have been locally owned and family operated for more than 25 years. Chateau Retirement has three communities in Washington’s Seattle/Puget Sound area: Chateau Pacific in Lynnwood, Bothell Landing in Bothell, and Chateau Valley Center in Renton. Visit them online at https://www.chateauretirement.com or call 800.960.1944.
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