Ollie Minogue, Resident Liaison at Chateau Valley Center, joins Suzanne Newman on the Answers for Elders podcast to talk about helping residents in senior living. Ollie says, "My main job is really being a resident’s best friend when they move in. They come in, and a lot of residents feel kind of isolated when they first arrive. So I think my biggest part is getting them acclimated, making sure they're comfortable. And that involves a lot of steps along the way...